Application
This unit describes the skills and knowledge required to locate, check, record, store and maintain multimedia, digital and print-based information.
The unit applies to individuals working in a library and information services context who are responsible for processing and maintaining information resources, generally under supervision and within established procedures.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Elements and Performance Criteria
1. Undertake information processing tasks | 1.1 Label and protect information resources and apply security measures 1.2 Check outsourced shelf-ready items for processing according to organisational procedures 1.3 Identify details of information resources according to organisational procedures and processing systems 1.4 Identify issues with processing systems and procedures and report to relevant stakeholders |
2. Arrange resources to facilitate access | 2.1 Check and organise information resources for arrangement and classification 2.2 Arrange and shelve resources according to required classification order and organisational requirements 2.3 Identify and follow safety procedures when handling resources |
3. Monitor resources | 3.1 Check resources for correct arrangement and report missing or damaged resources 3.2 Undertake basic maintenance and minor repairs of damaged resources and refer unresolved repairs to supervisor |
Evidence of Performance
The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:
process and maintain three different information resource according to established procedures
organise and place eight items using safe manual handling techniques.
In the process of the above, the candidate must
apply a basic knowledge of classification systems and techniques for processing and maintaining information resources.
Evidence of Knowledge
The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:
standard methods of organising and arranging materials, equipment and information, including:
arrangements designed to facilitate access to materials and information
common classification systems and formats
basic information technology security procedures
organisational policies and procedures including:
processing
storage
repair
maintenance
disposal
replacement of damaged items
protective and security devices for materials in different formats
work health and safety requirements, including safe manual-handling techniques
types of damage and deterioration for information, and different protection and storage options.
Assessment Conditions
Skills in this unit must be demonstrated in a workplace or simulated environment where the conditions are typical of those in a working environment in this industry.
This includes access to:
industry-current equipment and classification systems
information resources to be processed and maintained
organisational policies and procedures
special purpose tools, equipment and materials relevant to performance evidence
relevant industry software packages relevant to performance evidence.
Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.
Foundation Skills
Reading | Interprets, consolidates and checks completeness and accuracy of information and data |
Writing | Records and completes information in organisational systems |
Oral Communication | Interacts effectively in verbal exchanges, using active listening and questioning to convey and clarify information |
Numeracy | Identifies and comprehends mathematical information related to counting and checking information resources |
Teamwork | Complies with work instructions and contributes to work group discussions using accepted conventions |
Self-management | Determines job sequence and works logically and systematically to undertake clearly defined tasks in an effective manner |
Problem solving | Makes low-impact decisions within familiar situations, based on a range of pre-defined or routine solutions Responds to predictable routine problems and implements standard or logical solutions |
Technology | Uses digital technology for basic reading, recording and searching information, and for communications following routine procedures and security requirements |
Sectors
Technical Skills – Information Services